Algemene voorwaarden
1. Agreement to Terms
By purchasing any service from Regal Boxing – including but not limited to group memberships, 1-2-1 personal training sessions, class packs, drop-ins, or boot camps – you (“the Client”) agree to the following Terms and Conditions. This forms a binding agreement between you and Regal Boxing Gym.
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2. Payment Terms
• All monthly memberships (group or 1-2-1) are paid via Direct Debit on a recurring basis.
• By purchasing a membership, you authorise Regal Boxing to collect the agreed amount via Direct Debit until cancelled according to Clause 3.
• One-off purchases (e.g. class packs, drop-ins, single sessions) must be paid in full upfront. No refunds will be issued once payment is made.
• Late or failed payments may result in a suspension of access until resolved. Any sessions or classes missed due to failed payment are forfeited.
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3. Cancellation and Refund Policy
• Monthly memberships can be cancelled by providing written notice outside of the invoice generation period, which is 5 days before your next billing date.
• Cancellation must be done via email, text, or direct communication with Regal Boxing management. Cancelling a Direct Debit through your bank does not cancel your membership.
• If you cancel your Direct Debit on your side without informing us, and later choose to rejoin, any unpaid invoices that were generated during the cancellation period will still be charged and are non-refundable.
• If you cancel after the invoice has been generated, the charge for that month remains valid and non-refundable.
• Class packs (e.g. 10/20/30/50 packs) are non-refundable and expire within the timeframe stated at purchase. Extensions are only granted under exceptional circumstances (e.g. verified medical issues).
• No-shows or cancellations made less than 12 hours before a scheduled session or class will be forfeited.
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4. Liability & Assumption of Risk
• All participation in Regal Boxing activities is at your own risk.
• Regal Boxing and its staff are not liable for any injury, loss, or damage to personal property during any sessions, on-site or off-site.
• Clients must inform staff of any medical conditions or injuries prior to participation.
• By attending, you confirm that you are physically fit and capable of engaging in boxing or fitness activities.
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5. Behaviour and Conduct
• All clients must behave respectfully, follow gym rules, and adhere to instructor guidance.
• Regal Boxing reserves the right to suspend or terminate access without refund if conduct is unsafe, aggressive, or damaging to the gym’s equipment or reputation.
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6. Booking and Attendance
• All sessions must be booked in advance via the platform or directly with staff. Walk-ins may be turned away if full.
• Late arrivals may be refused entry or receive reduced training time with no refund.
• Repeated no-shows may result in a loss of booking priority or suspension.
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7. Changes to Schedule or Pricing
• Regal Boxing reserves the right to adjust class schedules, coaches, services, or pricing. Notice will be provided where reasonably possible.
• Members will be informed in writing of any pricing changes that affect them.
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8. Branding and Marketing
• Photos or videos may be taken during sessions for marketing. You may opt out by providing written notice in advance.
• Use of the Regal Boxing brand without permission for promotion, coaching, or advertising is prohibited.
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9. Personal Training Rentals (If Applicable)
• Trainers using Regal Boxing facilities must sign a rental agreement and are not Regal Boxing staff.
• Regal Boxing holds no responsibility for services provided by external trainers.
• External trainers must show valid public liability insurance and follow branding/facility rules.
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10. Amendments to Terms
• Regal Boxing may update these Terms at any time. Updates will be posted on our website and/or communicated directly.